My rice is spoiled, too dry, brown or yellow but I just cooked this a day ago. Is my rice cooker defective?

• Rice can become yellow or become brown due to oxidization and reducing the keep-warm time can prevent color change. Avoid using alkaline water as it can break down rice starch and will make your rice too wet or sticky and change the color of rice to yellow.
• Each model has a maximum time that you can use the keep warm function.
• For induction heating models it is 24 hours.
• For microcomputer chip models it is 12 hours.
• For electric rice cookers/warmers, it is 12 hours.
• Be sure to gather rice toward the center when using the keep warm function to prevent drying of cooked rice. When using the keep warm function, ensure that the rice amount left is within the minimum amount.

Please avoid going over the maximum keep warm time as it can cause bacterial growth (refer to ‘My rice cooker smells bad. How can I clean it?’). It can also lead to burning the bottom of your inner pan, damaging your heater sensor, and can affect the quality of cooked and warmed rice.

If there is leftover rice, please cool it as soon as possible and store it in a different container. Once the leftover rice has cooled please store it in temperatures below 39°F to prevent bacterial growth.