The water heater has fire preventative measures. When being away for an extended period of time, we recommend unplugging the product. When there is no water in the inner container, or when boiling a small amount of water, the microcomputer will detect tis and automatically turn off. The screen will indicate F2 or the lamp will blink alternately (depending on the model). To use your water heater again, unplug and fill the water heater up to the maximum line. Please leave the product for some time. Once it is re-plugged, the water heater will be ready to be used again.
Multiple thermal safety mechanisms are also provided so that the thermal fuse will eventually blow out as to not cause an accidental fire. However, the thermal fuse will need to be replaced in which case, please contact our customer support team for a service order request.
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