What is not covered with the warranty?

• Inbound shipping fee (sending your products from your home to our service center.)
• Consumable parts such as inner pan, inner lid, gaskets, steam vent cap, dew collector, power cords, complete outer lids, complete outer caps, deep pans, glass lids and etc.
• For rice cooker, water heaters and other cooking wares, please see our spare parts store.
• For stainless steel wares and other accessories, please contact our customer support team for ordering parts.