To be sure that your machine powers up correctly please be sure that you are holding down on the top cylinder when locking the joint in place as called out on the sticker in the joint cavity. This will ensure the tab and groove that activates the power will line up correctly. Additionally, you will need to pull the joint lever firmly until you hear a "click" to lock the joint in place.
There is also an available video demonstrating best practices for using the Siphonysta. These steps should help you resolve your issue, but please contact support if you need any more help.
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