Thermal Carafe FAQ
- There are black dots in certain places on my thermal carafe. Is this mold, rust or some sort of defect?
- I just bought a new thermal carafe but the water is not dispensing well. Why?
- There are some shiny flake like substances inside my carafe. What is it?
- The heat retention is not as long as expected. Why is this?
- Hot water is not dispensing or not flowing out smoothly.