Rice Cooker FAQ
- Rice Cooker Types and Capacity Information
- Setting the Present Time
- How can I use the delay timer function?
- Quickstart Guide on How to Cook White Rice
- There is a clicking sound while cooking.
- What is the keep warm temperature?
- The rice cooker isn't heating up
- I smell burning and see smoke coming out from my rice cooker during the cooking process
- How can I reset the menu function? I accidentally chose the wrong one.
- Can I use alkaline water?
- Will hot water help speed up my cooking time?
- Can I make a second batch of cooked rice right after I finished cooking rice?
- My keep warm light keeps flashing. What is going on?
- My rice is spoiled, too dry, brown or yellow but I just cooked this a day ago. Is my rice cooker defective?
- My rice cooker smells bad. How can I clean it?
- My rice is scorched. Is this normal?
- My rice is too hard or too soft. Am I doing something wrong?
- When using my rice cooker, steam starts to shoot out from the steam vent/or there is a boil-over.
- While using my rice cooker, there was a power failure. What happens to the rice cooker?
- What is the rice cooker’s process?
- When pressing the start key, the error display appears on the screen. Is this a malfunction?
- When setting the timer the start key lamp will not turn on. Is this a malfunction?
- Can I purchase a product and bring it to use overseas?
- What is the cause of rice becoming crispy when using keep warm mode?
- When using the rice cooker, the electric cord and plug feels abnormally hot. What can cause this?
- My rice cooker’s screen displays 0:00, can I purchase the battery and replace it myself?
- It has been less than 6 months of purchase but the screen displays 0:00, does the lithium battery need to be replaced?
- How long is the life span of the lithium battery?
- Is the inner pan covered under warranty?
- Why is my inner pan coating peeling?