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  1. Tiger Corporation U.S.A.
  2. FAQ
  3. Rice Cooker FAQ

Rice Cooker FAQ

  • Setting the Present Time
  • How can I use the delay timer function?
  • Quickstart Guide on How to Cook White Rice
  • There is a clicking sound while cooking.
  • What is the keep warm temperature?
  • The rice cooker isn't heating up
  • I smell burning and see smoke coming out from my rice cooker during the cooking process
  • How can I reset the menu function? I accidentally chose the wrong one.
  • Can I use alkaline water?
  • Will hot water help speed up my cooking time?
  • Can I make a second batch of cooked rice right after I finished cooking rice?
  • My keep warm light keeps flashing. What is going on?
  • My rice is spoiled, too dry, brown or yellow but I just cooked this a day ago. Is my rice cooker defective?
  • My rice cooker smells bad. How can I clean it?
  • My rice is scorched. Is this normal?
  • My rice is too hard or too soft. Am I doing something wrong?
  • When using my rice cooker, steam starts to shoot out from the steam vent/or there is a boil-over.
  • While using my rice cooker, there was a power failure. What happens to the rice cooker?
  • What is the rice cooker’s process?
  • When pressing the start key, the error display appears on the screen. Is this a malfunction?
  • When setting the timer the start key lamp will not turn on. Is this a malfunction?
  • Can I purchase a product and bring it to use overseas?
  • What is the cause of rice becoming crispy when using keep warm mode?
  • When using the rice cooker, the electric cord and plug feels abnormally hot. What can cause this?
  • My rice cooker’s screen displays 0:00, can I purchase the battery and replace it myself?
  • It has been less than 6 months of purchase but the screen displays 0:00, does the lithium battery need to be replaced?
  • How long is the life span of the lithium battery?
  • Is the inner pan covered under warranty?
  • Why is my inner pan coating peeling?
  • The inner pan coating started to peel. Is it safe to continue to use it as it is?
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